ORDERING INFORMATION

Payment Options:
We accept Visa, Master Card, Discover, American Express and PAYPAL.

 

Shipping Policy:
All orders are created fresh in the order they are received. Most orders will ship within 2-4 business days.  During exceptionally busy times/holidays shipping time may be delayed to 1 week. If you are placing a gift order, please allow enough time for us to create and ship order to reach your recipient in time.  If you need a Rushed Order, please inform us of this during checkout in the Comments Section and we will do our best to expedite your order. Unfortunately, we cannot guarantee delivery dates due to the nature of our business (that we handmake each order and it is time consuming). Your understanding is appreciated.

 

Shipping Rates:
Orders consisting of 2-4 items usually ship by USPS. Larger orders and tins ship by UPS. We have just added cheaper flat rate shipping to IL and the Midwest states!  At checkout, please click on IL Shipping and how many bags you are ordering to receive the cheapest shipping rate, otherwise the rates are determined by weight of product and size of order and are automatically figured in the shopping cart.

 

Sending a Gift?
We are happy to include an enclosure card with your order free of charge. Please include your card wishes in the Comments section at checkout.

 

Return Policy:
Flutterby Gourmet Popcorn LLC guarantees our product will reach you fresh and in good condition.  If for any reason you are unsatisfied with your order, please call us at 815-710-5070 for a store credit on your next order.

 

Cancellation Policy:
Once an order has been created and shipped, we are unable to cancel any orders. If you wish to cancel your order before it has been shipped, please call 815-710-5070 to cancel.

 

Privacy Policy: 

Flutterby Gourmet Popcorn LLC will not share your personal information or email address with any third-party entities.

 

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